Lead user research with internal operations teams and external client users
Map end-to-end workflows and identify opportunities to simplify interactions
Create high-fidelity prototypes and UX flows that engineering teams can implement
Design interfaces that combine human decision-making with automated agent behaviors
Build clear, predictable interactions for complex tasks such as approvals, risk checks, contract processes and data reviews
Shape unified patterns for how the platform presents insights, context and next steps
Partner closely with product managers and engineers to iterate quickly
Advocate for lightweight, intuitive design that replaces traditional corporate UI complexity
Workflow orchestration and progress surfaces
Interfaces where automated agents support or complete parts of the workflow
Complex, multi-step procurement processes with relationship-heavy data
Visualization of document-entity relationships and structured insights
Retrieval surfaces that combine structured and unstructured information
Interaction patterns optimized for trust, explainability and human oversight
Experience designing for complex B2B, B2C software or platforms
Strong user research and workflow mapping skills
High-fidelity prototyping using modern design tools
Ability to articulate design reasoning with clarity and structure
Comfort working in an environment where requirements evolve rapidly
A habit of stripping away unnecessary complexity to reveal clean, functional UX